Google reviews of Wisconsin Vision in Pewaukee
Wisconsin Vision's Pewaukee location has a 4.3 rating across 107 reviews. Visit our storefront at 2005 Silvernail Rd, Pewaukee, WI 53072 to browse the latest trends in eye wear and speak to our expert opticians. Schedule your yearly eye exam online today or call 262-436-0884 for immediate assistance.
Cindy Richards
5 stars on Google
I went to the Pewaukee store looking for new frames. Massive selection to choose from. Kristine was extremely helpful and very patient during my visit. She helped me find the perfect pair. Thanks Kristine!
Kathleen Jesko
5 stars on Google
Britney helped me find eyeglasses and sunglasses. I felt she was really good at her job. Very good at looking at a persons face shape and also sees colors that would look good on them. She really has a skill like no other. Great job Britney!
Pat Flanagan
5 stars on Google
My eyeglasses had old nose pieces that needed replacement. Kristine took my glasses and did a lot more than I asked. She was very polite, pleasant and professional in helping me out today.
Tara Stromberg
5 stars on Google
Christine helped my teenage daughter find the prefect frames. She was patient, kind, and her friendly smile made us feel welcome. She was great and made the process easy. And she went the extra mile to make sure we were getting the best deal through our insurance.
Aidan Weick
5 stars on Google
My name is Kim and I just want to put out there that I brought my glasses in to get fixed and Kristine the technician thought she wouldnt be able to fix them. She was very persevering and wanted to try her best. She ended up being able to fix my glasses and I was so thankful for her. She saved me so much money because of her hardwork. Thank you so much Kristine and Wisconsin Vision for all of your time and effort you put in for your consumers. Sincerely, Kim Weber
Tim and Sally Rappis
5 stars on Google
Kristine was very patient with me while I made my final decision. I actually ended up choosing a pair that she had picked out for me! I would highly recommend you to all my friends who wear glasses.
michelle edwards
5 stars on Google
Kristine was awesome, she is so patient as I searched up and down for my glasses, very helpful and deciding as well really spent the time with me that I needed great personality remembered in detail of the glasses. I was looking at the first time couldn’t ask for better person..
Cori
5 stars on Google
My experience with Kristine last week at the Pewaukee location was by far the best and most memorable! While juggling several customers all at once, she still was able to make sure my needs were met and more. She is so welcoming, knowledgeable, and just plain fun!
Tracy Trensch
5 stars on Google
I recently had a wonderful experience with a repair at the Waukesha location. Kristine helped me and was very knowledgeable and extremely helpful. She was able to get me in and out with fixed glasses. Thank you so much … I can see again thanks to Kristine.
Andy G
5 stars on Google
Came in for an eye exam. My insurance required waiting a few more months until i could get new frames. Kristine told me the exact date and my options to re-lens now or wait until my insurance would cover new frames. She was very helpful and when I asked about cleaning areas I couldn’t reach she offered to put my glasses through their sonic cleaner.
Rae&Sme
5 stars on Google
I thought they were opened later in the day but got there a couple minutes before closing to pick up my daughter’s glasses. I said we could come back for adjustments since we were cutting it so close with time but they said no problem and got everything taken care of right away and had such a good attitude about it. Very kind people.
G D
5 stars on Google
All of the staff were amazing, professional and fun! Great place to get your eye exam. Kudos to Derek, super proactive and helpful!
Taylor Spangenberg
5 stars on Google
Had an excellent experience today at the Pewaukee location. Not only is the Dr. Decker very knowledgeable, pleasant & kind. Their staff, especially Kristine, was friendly. Kristine, went out of her way to ensure I had everything I needed. She was fun & complementary. I would come about to this location again & again with this type of welcoming service. 🙂
Margo Wehrenberg
5 stars on Google
Kristine saved me!! I am visiting family and am from SC and did not have my right contact - called Wisconsin Vision based on my daughter’s recommendation and the wonderful Kristine quickly checked to see if the contact was in stock. She responded with great news that it was available!!! I picked up the contact and met the friendly Kristine and other staff. I am very grateful to have my correct vision! A great big thank you to Kristine for her helping me to continue enjoying my visit with my family!
Shirl
5 stars on Google
I have been customer, at your location, a long time, the staff is friendly and professional. Kudos to Brittany she reviews my options and also my insurance and info, in order for me to make an informed decision. I will be back this year, to purchase some more glasses.
Jacqueline Owens
5 stars on Google
The employees at this location are Amazing! I’ve been getting my glasses here for several years and the staff always make sure I’m satisfied with my selection. I’ve had a few issues with frames needing to be adjusted and each time they take care of them with no charge. I’ll continue to return WI Vision for the great selections available and service.
Chelsea Greene
5 stars on Google
Excellent service every time. On my most recent visit, A.J. was knowledgeable, personable and helped answer EACH of my questions.
Tami Clark
5 stars on Google
Terri is awesome and super patient. Fixed my favorite glasses and replaced nose pads even though I should probably retire them. She was more than gracious!
Brian G
5 stars on Google
I have had impaired vision for most of my life. The doctor and the staff at this location have easily been the most helpful and friendliest I have experienced in quite some time. They are never too busy to assist you or answer your questions. I couldn't be happier!!!
Brian Gartley
5 stars on Google
I have had impaired vision for most of my life. The doctor and the staff at this location have easily been the most helpful and friendliest I have experienced in quite some time. They are never too busy to assist you or answer your questions. I couldn't be happier!!!
Mark Drzewiecki
5 stars on Google
Friendly staff. Professional, great selection. Derek was very helpful.
Alex Sanders
5 stars on Google
Derek Julien was FANTASTIC! Very fast service. Extremely knowledgeable. Very clean retail space. 10/10 would recommend.
Rebbeca Medford
5 stars on Google
My positive experience started the minute I walked through the door, I recognized Derek who I had met in other social situations and I was greeted with a smile and a survey. I was impressed that I was not pressured into purchasing tests I did not need at an additional cost. Visit with the doctor was relatively short but I learned a lot about how my eyes have changed since my last exam ~2015. To my surprise Derek was also my fitting tech and he helped me pick out a pair of frames and explained in detail what my options were for lenses. On my departure I mentioned I needed my prescription to have safety glasses. He said, we can do that here. That was a plus. About 7 days later I received many texts and emails to pick up my glasses. Again Derek was there for my final fitting. I am very happy and I will be bringing in my safety glasses for another fitting. Thank you
Denise Langston
5 stars on Google
I needed a fast turnaround on some new lenses and Ruben made it happen for me. Really went above and beyond to assist and I appreciate it so much! He is an excellent asset to Wisconsin vision!
Tara Squire
5 stars on Google
Getting my eyes examined at this Wisconsin vision was the easiest doctors visit I’ve had in quite some time. Derek was so knowledgeable and willing to help me chose the options that fit my needs best for my lenses and engaged with helping me find a frame that fit me the best. We specially ordered my frame and my finished set still came pretty fast!
Jen Rogers
5 stars on Google
I have been going to Wisconsin Vision on Silvernail for years and have always been well taken care of. I have also had many interactions with the Manager, Derek. 100% of the time he has been courteous, knowledgeable, helpful and has always created a really great experience. Thank you, Derek!
bryant ellis
5 stars on Google
It was awesome fast and professional. I got service from Derek and he was a big help for me picking out the correct frames for my face and style. They fit great and I will be back!
A Google User
5 stars on Google
I was not totally thrilled with getting glasses. I was gonna just get the first pair I grabbed off the shelf. Derek slowed me down and made sure I got glasses that I needed, fit, and look good on my face. I will definitely trust Derek when I need to buy my next pair of glasses.
Brian Maass
5 stars on Google
I was not totally thrilled with getting glasses. I was gonna just get the first pair I grabbed off the shelf. Derek slowed me down and made sure I got glasses that I needed, fit, and look good on my face. I will definitely trust Derek when I need to buy my next pair of glasses.
Paula Julien Owens
5 stars on Google
I just got my new glasses today from Wisconsin Vision. I am so pleased. Derek Julien did a great job helping me pick out the perfect glasses for me. So excited to get my new sunglasses! 😎 Thanks Derek and Wisconsin Vision.
Thomas Griffin
5 stars on Google
I’m from out of state and lost my glasses. I came in and got great service from Derrick. He was very helpful finding a pair that fit me. I got them very quickly too! Thank you.
Samantha Maciosek
5 stars on Google
I went in to find my first full time pair of glasses. Derek was extremely helpful with choosing a pair of glasses that would work for me. He was very patient while I probably tried on the whole stores inventory. Derek thoroughly explained everything through the process of my insurance and different lense options. I will definitely return in the future and hope to be able to work with Derek again!
Samantha Groh
5 stars on Google
I went in to find my first full time pair of glasses. Derek was extremely helpful with choosing a pair of glasses that would work for me. He was very patient while I probably tried on the whole stores inventory. Derek thoroughly explained everything through the process of my insurance and different lense options. I will definitely return in the future and hope to be able to work with Derek again!
Sandra Cronin
5 stars on Google
Sophia helped my daughter to straighten her glasses that had become bent. She did a fantastic job! Was very polite and friendly!
mark witte
5 stars on Google
I stopped in to look at frames and Derick was so helpful. I will be back
Debi Wojnowski
5 stars on Google
Great experience! A big Thank you to Derek for his professionalism and for taking the extra time assisting me with my insurance. Dr. Henson was also very efficient with the exam. Highly recommend the Silvernail location!
Brandon Riemer
5 stars on Google
I went to the Wisconsin Vision on 5/12 for my yearly check-up. This was my first time at that location and had a great customer experience, by the manager, Derek. He was very helpful and knowledgeable on all products. When I completed my eye exam, he had several pairs of glasses he selected based on questions that were asked before I went in for my exam. His selections were spot on on I ended up purchasing based on his recommendation. Again great overall experience! Thanks Derek!
Bing Wing
5 stars on Google
Had a great experience for someone who never thought they'd need glasses. Derek went above and beyond, from helping make the appointment to personally selecting a variety of frames for me to choose from. Friendly and professional staff and an overall great store.
Rick Schmidt II
5 stars on Google
Lost my Glasses situation and I was taken care of immediately. Thank you so much
William Wagner
5 stars on Google
Derek was helpful and listened to what I was looking for in new frames and great at responding to my follow up questions. Fast and friendly experience.
Devorah Ryan
5 stars on Google
Top notch service from the time you call to make your appointment through checking out after ordering eyewear. I’ve asked for calls in the past if a cancellation popped up - sure enough one came asking if I was available to come right over. Working with clients can be tough; it takes a lot of patience. Staff is always friendly & so knowledgeable. I’ve been working with Dawn for years & I’m one tough cookie! She is amazing! Really knows her field & will work with you until you understand & are happy. Can’t go wrong visiting this establishment.
Michael Cichanofsky
5 stars on Google
I have been a patient at Wisconsin Vision for many years and have always received great care. I recently had an appointment and was greeted with a very warm welcome by Adam. Adam continued to be amazing throughout my visit. He knew I was looking for glasses and prior to seeing the Opthmologist, he explained where I could find the style of glasses I was looking for. After I was done with the Opthmologist, Adam came back to me and helped me pick out glasses. I dislike picking out glasses because it's so hard to see and I'm always looking for an opinion. He was a blast! I've never had such fun picking out glasses before! Adam's personality is amazing for this job! You can definitely tell that he enjoys his job! Already looking forward to my next visit! Keep up the great work Adam:)!
Christine Borger
5 stars on Google
I had an excellent experience with Adam. I thought he has great customer service skills. I appreciated a classic hello upon entering. It's not so common anymore. He was very knowledgeable on choosing the correct pair of glasses. He took the time.
Tyler Lee
5 stars on Google
My guy Adam was awesome. This dude not only gave me great advice on how to pay for my vision accessories, but also helped me pick out my damn glasses. This man saw how blind I am and decided to hook me up with good advice and even better vibes. The ophthalmologist working was also awesome, he was funny, super helpful and went above and beyond with me from the start. If you need any kind of visual correction this is place you’re gonna want to go.
Karla Jones-Cabrera
5 stars on Google
Adam was great to work with! He spent extra time to make sure I got the most out of my two different insurance policies!
Stacey Cheney
5 stars on Google
I had the best experience with Derek! This was my first visit to Silvernail and hadn’t had an eye exam in years. My profession is in customer service and Derek is the epitome of excellence in customer service. I haven’t had the need for daily glasses prior to this visit and Derek suggested progressive lenses but also getting an “office” pair of glasses for ease of computer usage. Derek went as far as suggesting a pair of glasses that was “outside of my box” and I am getting so many compliments on them! I’m just going to let Derek be my personal shopper going forward. He has a great eye for design. I live closer to other Wisconsin Vision locations, but Derek has won a client for life at the Silvernail location. Thank you for making me look good Derek!
mark sokolowski
5 stars on Google
Derek was the associate that helped, did an awesome job helping me find the glasses that were just right for me. Definitely recommend!
Seth van eerden
5 stars on Google
I have been to a couple other Vision places and I always felt rushed into making a choice. But this store has great customer service! Adam Gulrud made me feel very comfortable and never rushed me! Even tho I spent about 15 minutes trying on different glasses he stayed right by my side helping me fine the best fit for me. I definitely would recommend this store to anyone looking for a relaxed comfortable professional customer service. 10 out of 10.
Mike Burns
5 stars on Google
Adam got me taken care of right. He made me feel like he had my best interest in mind and he got me in and out super fast.
Joe C
5 stars on Google
Dr. Bob Meyer is down to earth expert who doesn’t mind taking the time to help you better understand eye care! The whole visit was a pleasure!
Shannon Linse
5 stars on Google
Great service from the time I waked in to the time I left. I got there quite early and the staff was very accommodating. Very clean and sanitary environment. I will definitely go back.
keith antoniewicz
5 stars on Google
Staff was great and got me a huge deal on contacts. Derek was very helpfull
David Cifuentes
5 stars on Google
I always dread the time of year for new glasses but I was putting it off for so long, I needed to get this taken care of. Making the appointment was easy and I was notified right away what doctor I will be seeing. On the day of the appointment, while filling out my paperwork, I noticed I did not know my insurance carrier but the Manager was able to find me with no problem. The doctor was was very kind and funny. I also want to point out his patience with me because I I’ve had doctors seem irritated when I informed them I could not tell a difference between the two lenses and asked them to do it again. Once my exam was done came the part I hate the most, picking a frame. I think I browsed around the store twice because I could not make up my mind. The Manager was very helpful though. He actually made a recommendation on which frames will suit me better once he had an idea of the style I was looking for. I genuinely had a great overall experience, even when coming to pick up my glasses. Great customer service and always willing to assist.
Henry Enrique
5 stars on Google
This store knows how make people needs first. They were very patient and helped me get my glasses that I wanted. Also very preventived following safety guidelines to prevent covid 19 virus spread. Good job guys especially Dawn, the store manager. Thank you for your service.
Valerie J. Yelk
5 stars on Google
I was very happy coming here. The manager is wonderful to work with. My daughter has a very high Rx and it was no problem (I was turned down by other Opticals). Will come back with my insurance to buy my glasses. Highly recommend.
Lynn Wall
5 stars on Google
I have been going to this location for the past few years. With so many glasses to choose from, the store manager has always been very helpful in helping me to find a frame that fits my face. Not only has my prescription always been exactly right but I have also upgraded to anti-scratch transition lenses which I really liked. I have recommended this store to family members & friends.
Derek Schultz
5 stars on Google
Voted Wisconsin Vision 2 week ago for the first time, as I’m new to the neighborhood, and desperately needed a eye exam after 7 plus years! Making the appointment was super easy! They even looked up my insurance, so no need to go through the normal lengthy check in! I was happily greater by a gentleman named Derek, who directed me on what to do, as it was my first time there. The wait was very short, which helped since I was on my lunch break! The eye doctor was fantastic! She was very eager to answering questions, and definitely gave me reassurance that my eyes were good. As I left, there was no pressure by sales personnel to sell me any products, and wished me a fantastic rest of my day! Have to say, I almost wish I had to get glasses, so I could come back soon! Thanks Wisconsin Vision for a great first experience!
Derek Schultz
5 stars on Google
Voted Wisconsin Vision 2 week ago for the first time, as I’m new to the neighborhood, and desperately needed a eye exam after 7 plus years! Making the appointment was super easy! They even looked up my insurance, so no need to go through the normal lengthy check in! I was happily greater by a gentleman named Derek, who directed me on what to do, as it was my first time there. The wait was very short, which helped since I was on my lunch break! The eye doctor was fantastic! She was very eager to answering questions, and definitely gave me reassurance that my eyes were good. As I left, there was no pressure by sales personnel to sell me any products, and wished me a fantastic rest of my day! Have to say, I almost wish I had to get glasses, so I could come back soon! Thanks Wisconsin Vision for a great first experience!
Taylor Peck
5 stars on Google
I have been going here for over 3 years now and have nothing but great things to say! Derek is very friendly and knowledgeable. Would highly recommend to anyone looking for glasses, contact, etc!
Valerie J. Yelk
5 stars on Google
I had to come here due to my insurance. I wasn't sure what to think. Place was very busy. I thought they would have boring (meaning typical frames). I was wrong. Found two pair I love. Looking forward to my eyeglass exam and purchasing my eyeglasses.
Ashley Owens
5 stars on Google
Been going to Wisconsin Vision for years in fact my entire family and extended family goes there for one main reason...Derek! Funny, professional, and years of optical expertise! Plus I love Ray Ban glasses and Wisconsin Vision has tons!!
Joshua Green
5 stars on Google
Shopping for glasses can be pretty simple today. There are a number of websites, and countless “big box” chains that offer the same eye wear, but I have yet to experience an office that exhibits as much care and attention as this team. Derek, the manager, does such a great job with his team, and the process is painless from the moment you walk in the door, to when you leave with your new eyewear. I’ve always wanted a pair of Ray Ban’s but always thought they would look silly on me. Derek spent over an hour with me to make sure I ended up with a pair that would make me happy. I’d recommend them any day of the week.
Jeffrey Nevin
5 stars on Google
The Doctor is very knowledgeable and really takes care of you during the exam. The staff if very accommodating and will give their honest option on what glasses look best on you. Bought some awesome Ray Ban’s
Joshua Green
5 stars on Google
Shopping for glasses can be pretty simple today. There are a number of websites, and countless “big box” chains that offer the same eye wear, but I have yet to experience an office that exhibits as much care and attention as this team. Derek, the manager, does such a great job with his team, and the process is painless from the moment you walk in the door, to when you leave with your new eyewear. I’ve always wanted a pair of Ray Ban’s but always thought they would look silly on me. Derek spent over an hour with me to make sure I ended up with a pair that would make me happy. I’d recommend them any day of the week.
Joshua Green
5 stars on Google
Shopping for glasses can be pretty simple today. There are a number of websites, and countless “big box” chains that offer the same eye wear, but I have yet to experience an office that exhibits as much care and attention as this team. Derek, the manager, does such a great job with his team, and the process is painless from the moment you walk in the door, to when you leave with your new eyewear. I’ve always wanted a pair of Ray Ban’s but always thought they would look silly on me. Derek spent over an hour with me to make sure I ended up with a pair that would make me happy. I’d recommend them any day of the week.
Hailey Smith
5 stars on Google
The doctor made me feel comfortable for my first eye exam and I could really tell she knew what she was doing and that she takes pride in her job as well as the staff! The staff is extremely knowledgeable about their products and super helpful when it comes to picking out glasses and helping stay within your budget. I definitely recommend Wisconsin Vision on Silvernail road especially if it’s your first time getting glasses.
Jeffrey Nevin
5 stars on Google
The Doctor is very knowledgeable and really takes care of you during the exam. The staff if very accommodating and will give their honest option on what glasses look best on you. Bought some awesome Ray Ban’s