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Google reviews of Wisconsin Vision in Madison

Wisconsin Vision's West Madison location has a 4.6 rating across 116 reviews. Visit our storefront at 5505 Odana Rd, Madison, WI 53719 to browse the latest trends in eye wear and speak to our expert opticians. Schedule your yearly eye exam online today or call 608-277-9393 for immediate assistance.

Oct 26, 2024

John Johnson

5 stars on Google

Dr. Lynda is great! Keeley and the staff are awesome as well! Always a good experience coming here!

Sep 28, 2024

william hoppe

5 stars on Google

I had 2 pairs of glasses that were bent/broken. Keeley was extremely helpful in fixing the glasses. Was there for a very minimal amount of time. Would highly recommend going there.

Sep 24, 2024

Hally Marlino

5 stars on Google

Daniel S. made my day. He did a perfect repair for me on a favorite pair of sunglasses. He was kind and quick, plus offered competitive pricing. Many thanks. 🙏 Updated review: Keely fixed my glasses today. Very quick and so kind. This is where I will go for my next pair. Her co-worker was also very helpful. Many thanks.

Sep 12, 2024

Shaina Nijhawan

5 stars on Google

They fixed my bent sunglasses for FREE. Some of the most kind and helpful staff I've come across.

Aug 17, 2024

Jenny Wolfe

5 stars on Google

I walked in on a Saturday morning to have my bent frames repaired. They cheerfully took care of me in less than 5 minutes-no charge. Great customer service!

Jun 30, 2024

Claire Bolton

5 stars on Google

I brought a pair of sunglasses in to be fixed after a screw came loose. Courtney fixed them (for free) in just a few minutes! Very impressed—thank you!

Jun 23, 2024

Jeff Larson

5 stars on Google

This the first time I've been at Wisconsin Vision. Everybody was helpful, Dr. Lynda Enemuoh was fantastic, and Keeley was very knowledgeable, and didn't try to sell things I didn't want. She said my glasses would be done in 10 days, but they came in 5. Thanks folks!

Jun 3, 2024

Sue Juedes

5 stars on Google

Dr Lynda Enemuoh and her staff at Wisconsin Vision on Odana Road are fabulous! Dr Enemuoh is knowledge, professional, friendly, and fun!!! Highly recommend this facility!!!

May 6, 2024

LB EM

5 stars on Google

Amanda K. was amazing at helping me pick up my frame as I am such a picky and hard to please person. The frames are very comfortable and the vision is awesome. Thanks so much to Amanda and the Madison West team, I’ll be back next year!!!

Jan 19, 2024

Renee Hovland

5 stars on Google

From the minute I walked in to Wisconsin Vision I was blown away. The attention to detail from Jake, Dr.Enemuoh, Courtney and Danny was incredible. I am very satisfied with my interactions and I will be coming back for future orders.

Jan 17, 2024

Dulce Mellender

5 stars on Google

While shoping, my glasses keep falling of my eyes which a lot of ppl will understand my delema, i was driving on Odana rd and i saw Wisconsin Vision 😅 i need to stop and check if they can fix my glasses. I was greeting by Courtney, I ask if she can fix my glasses and how much that will cost?, she replied, no charge !! Music to my ears!. I am so happy for the services then i ask if they can help me for new glasses. I was mote happy when Courtney told me they can accept my insurance. Extremely happy experience. Come and check them out.

Jan 10, 2024

Benjamin (CanisLupus)

5 stars on Google

The Madison West site was amazing! Courtney adjusted two sets of glasses (for free) and Jake was helpful over the phone. I'll buy my next pairs of glasses from this company.

Dec 23, 2023

Emmanuel Stevenson

5 stars on Google

I went to Stanton a few months ago and didn’t have the best experience. Dr. Linda at Wisconsin Vision got my prescription right on my first exam with her. The entire staff at Wisconsin Vision were super helpful by knowing their stock well and helping me pick out stylish designer frames throughout the store that I probably wouldn’t have had the patience to find myself. Their end product has left me feeling like I have perfect vision, a new found confidence, and a eyewear models glow on the bridge of my nose. I highly recommend going to Wisconsin Vision for the knowledgeable Dr. Linda who will get your prescription right the first time, the impeccable customer service, the stylish eyewear, and the one on one training for your contact usage.

Dec 6, 2023

Amandine Cerulli

5 stars on Google

Excellent service from all members. Courtney was delightful to work with. Amanda was very kind, and Dakota helped assist my needs with specific frames I was searching for!

Nov 16, 2023

Anne Williams

5 stars on Google

Courtney was great! She was helping other customers when I walked in and. I was impressed with her service and demeanor with the older couple. She fixed my glasses in a flash for free! Thanks, highly recommend.

Oct 30, 2023

Holly Odeja

5 stars on Google

I recently went to Wisconsin Vision to learn how to use contacts. I was really nervous about it as I don’t love touching my eyes. Courtney D. was exceptionally helpful and made me really comfortable even though I was really anxious. She was extremely patient while I learned and I felt a lot more confident about using contacts by the time I left my appointment. She went out of her way to ensure I understood how to use the contacts and gave helpful tips. I was so grateful she was there to help me! She really eased my worries. I would recommend Wisconsin vision to anyone looking for patient and understanding healthcare providers.

Oct 7, 2023

Lucas Otterson

5 stars on Google

The optometrist was the best one I have had in my life. She was professional, nice, and did not mind all of my questions. This will be the first time that I book the same person twice

Sep 26, 2023

Virginia Wilcox

5 stars on Google

So friendly and efficient! I came in for a simple glasses repair and Courtney took care of me and I was out the door in less than 10 min! Amazing!!!

Sep 23, 2023

Mirella C Vitrano

5 stars on Google

Courtney is amazing! Super friendly and helpful. Great that they have weekend hours. Dr. Linda is the best and has more hours here than at Target.

Sep 19, 2023

Susan Sutton

5 stars on Google

Went in to have my glasses fitted, even though I didn’t purchase through them. Very nice, fitted them immediately, no charge! Amazing, courteous staff and service! Thank you!

Sep 5, 2023

YICHEN ZHUANG

5 stars on Google

The service is nice here, optician Keeley help me adjust my eye glasses and didn’t charge me any fee. Absolutely Wisconsin Vision will be the best place in Wisconsin to get your glasses repaired!

Aug 29, 2023

Juliana Castillo

5 stars on Google

Went in worried about the difficulty of fixing my sunglasses since they were vintage and rimless! I was met with great service and got them fixed under 20 minutes!!

Apr 28, 2023

Yvonne Tazeh

5 stars on Google

Thank you Danny and Amanda! Wow, these people are amazing! My son broke his glasses and I stopped by Wisconsin Vision the Odana Rd/ Whitney Way branch to see if that was something they could repair. I was attended to by Danny who was so pleasant,courteous and very kind. He gladly offered to help and brought the frame over to a colleague who came out and was a class act! Amanda so joyfully and diligently worked on the small part of that frame by the screw that was broken, and before I knew it voila, it was done! It was so nice to get top notch customer service from a place I just walked into. Definitely going back there. Thank you both for getting my weekend off to a great start with such pleasant kind service. Wisconsin Vision you got some great staff in these 2!

Apr 5, 2023

Barbara Kleven

5 stars on Google

I had Daniel S help me yesterday. He was very patient and helpful as I tried on many different frames. He was very professional and pleasant. If your looking for a new pair of glasses look up Daniel at the Madison store on Odana Road.

Mar 26, 2023

Kelsey Paisley-Lasso

5 stars on Google

I had a great experience at Wisconsin Vision - Madison West! Daniel S. provided top-notch customer service, and it was a genuine pleasure working with him to find new frames. Will definitely be coming back!

Mar 20, 2023

Lori Quinn

5 stars on Google

Wonderful experience! I had an eye exam by Dr. Enemuoh, who explained things thoroughly and is very pleasant. Daniel S was extremely helpful guiding me through the initial patient questions, the pre-exam and the purchase of glasses. This is the most positive experience that I have had in eye care. I worked in customer service for 44 years so I especially appreciate and recognize Daniel’s extra efforts. I would definitely recommend this location.

Mar 12, 2023

Casey Scott Weathers

5 stars on Google

Despite being very busy on a Saturday afternoon Daniel S took his time to help us, talk us through the options for glasses and how our insurance affected the different options. Extremely friendly and helpful. Great selection of frames, all reasonably priced. Highly recommended!

Mar 2, 2023

Hally Marlino

5 stars on Google

Daniel S. made my day. He did a perfect repair for me on a favorite pair of sunglasses. He was kind and quick, plus offered competitive pricing. Many thanks. 🙏

Dec 17, 2022

Heather Luecht

5 stars on Google

Stopped in today to see if they could repair a pair of my daughter's eyeglasses. The only in-network store that sells eyeglasses under my daughter's health insurance refused to even attempt a repair. Wisconsin Vision did not sell us the glasses, and still completed the repair in less than ten mins without charging us anything for it. Very kind and knowledgable. Absolutely recommend.

Nov 24, 2022

Tim Hamele

5 stars on Google

I had a wonderful experience the other day at the west side store. A wonderful young lady named Courtney helped me repair of glasses bent from a fall on an icy parking lot. She was extremely helpful and friendly and straightened my glasses in no time flat. All kudos to Courtney. Thank you Courtney!

Sep 29, 2022

Carol Kleinfeldt

5 stars on Google

Jake and Dr. Linda were amazing! I was the last appointment of the day, it wasn't in the book, but it was in the computer. They were both so very friendly and helpful! I really enjoyed both of them and will use Wisconsin Vision on the west side from now on.

Aug 16, 2022

Terah Shober-Graves

5 stars on Google

Dr. Enemuoh and her staff at Wisconsin Vision Odana Road are professional, helpful and so very kind. They are the best of the best! Dr. Enemuoh has seen my entire family for vision tests, glasses and contacts and has been so personable, takes her time, allows us to ask questions and be informed about processes moving forward. This is so rare this day and age that I felt it was necessary to congratulate and thank you for this exceptional care!

Jul 19, 2022

Rocio Rivera

5 stars on Google

Ariel was friendly and helpful! . Great service and professionalism.

Jul 1, 2022

Vincent Boogaloo

5 stars on Google

The hinge in my Ray-Ban's on the left side fell out (lost it) & took them to Wisconsin Vision where they replaced the missing hinge & tightened both for FREE in under 5 minutes & they feel brand new! Thanks y'all ~ highly recommend Wisconsin Vision for all your optics needs!

Jun 24, 2022

Dolly Malchow

5 stars on Google

I had an eye exam for glasses and contacts. I don't need to change my glasses prescription, which is great, so I ordered colored contacts. The staff was very helpful. The OD was very friendly and the exam did not take long. All in All, it was a nice experience.

Jun 6, 2022

Joe Daguanno

5 stars on Google

Had a minor repair for my son's glasses right before he was leaving for vacation. Keeley took care of it right away! She was great. I will definitely recommend others!!

May 1, 2022

Christian Overland

5 stars on Google

I had a terrific experience at Wisconsin Vision Madison West. I have Exalto Frames and the mechanical hinge lost a specialty sized screw and I could not find an answer online nor at the store where I bought the frames. I contacted Wisconsin Vision Madison West and Ariel the Optometrist invited me in that day. She figured out how to fix the frames - great innovator and highly recommended.

May 1, 2022

Maura Overland

5 stars on Google

I had a terrific experience at Wisconsin Vision Madison West. I have Exalto Frames and the mechanical hinge lost a specialty sized screw and I could not find an answer online nor at the store where I bought the frames. I contacted Wisconsin Vision Madison West and Ariel the Optometrist invited me in that day. She figured out how to fix the frames - great innovator and highly recommended.

Mar 22, 2022

Guy Plunkett

5 stars on Google

I've been buying my glasses from Wisconsin Vision Madison West for years, but this review is about their excellent customer service. The nose pad arm on my glasses broke last night, and with progressive lenses that made focusing difficult. Fortunately my sunglasses used the same frame, so I stopped in this morning and Ariel swapped the lenses for me at no charge. When I then bemoaned having to buy a new frame for the sunglasses, she pointed me to TQ Diamonds, who could laser weld the piece back on since they were all-metal frames. And then I returned to Wisconsin Vision to have the sunglasses lenses put back in the repaired frame, and the nose pads replaced. I paid for the laser weld, but all the service at Wisconsin Vision was at no charge to me! Excellent service!

Mar 14, 2022

Rick Griggs

5 stars on Google

I had an appt. with a Dr. Linda, who was professional and knowledgeable. Brittany assisted me with choosing new frames and advising me on the types of lenses, etc., that I would need. Brittany made the experience easy and cost effective. You should promote BRITTANY!

Dec 6, 2021

Vicki Anderson

5 stars on Google

I visited the store this morning and found 2 people in line ahead of me. As I was waiting 2 more people walked in. Ariel was the only staff person there. She was not flustered. She remained very polite and attentive to each one of us. Ariel helped me select frames juggling me and another customer. Its increasingly rare to see such wonderful customer service. Ariel is a gem. Vicki Anderson

Nov 20, 2021

J Mason

5 stars on Google

Courtney the manager is just about as courteous, professional and helpful as they come. I wish there were more people like her in healthcare and retail. I recommend Wisconsin Vision to all and have had nothing less than an outstanding experience every time. They are also really great and fast in emergencies with broken glasses and their prices are great too. Thank you for the excellent service!

Nov 17, 2021

PT McMahon

5 stars on Google

Dr. Lynda Enemuoh: a standout optometrist. Best in my years of experience. Personable, good natured, knows how to laugh. Explains what she is evaluating every step of the exam. Front desk staff efficient and cordial. Enjoyed this experience. Glad to return.

Nov 16, 2021

Carla Dillman

5 stars on Google

Go here! Amazing experience from beginning to end! Very thorough staff --especially Courtney and Doc! They guided me through wearing contact lenses for the first time. I need multifocal lenses, doc tweaked the prescription until they were just right. I can't thank them enough for their help and dedication!

Oct 30, 2021

Samuel Smith

5 stars on Google

Great selection. Awesome customer service!

Oct 28, 2021

Keylah Jane

5 stars on Google

Not only do they have a wide variety of styles and brands, but they’re beyond helpful! I’ve gone in twice since buying a pair of glasses from them for a tightening and then for repair after mine got bent out of shape. Both times I was in and out in less than 5 minutes and not even charged for their help!

Oct 26, 2021

Andi Simmons

5 stars on Google

I highly recommend Wisconsin Vision! Just breezed through my annual exam with Dr. Lynda and she made an amazing tweak to my contacts that helped me ditch my cheaters! Courtney, the Manager, is so efficient, guiding her customers and team with pride. Clean store, great selection of glasses and sun glasses in stock too. When I had some issues with an eye injury last year, they really bent over backwards to help me recover as quickly as possible and I am super grateful for their care and attention to me.

Oct 25, 2021

Ann Imig

5 stars on Google

Wisconsin Vision always goes the distance for us - making minor fixes/adjustments on site with no charge for loyal customers. So happy with Dr. Enemouh's care of our family and the helpfulness of everyone on staff.

Oct 20, 2021

Anastasia Skoviak

5 stars on Google

Honestly, I was worried because I chose this place as the cheapest option ($79 for an exam without insurance), but was pleasantly surprised by the best optometrist experience I've ever had. Dr. Enemuoh was very nice, and did an excellent job of checking and double checking to make sure my prescription was as clear as possible. She put more care in than I'm used to seeing, and I was still in and out in about 45 minutes total including paperwork and waiting on another patient.

Jul 4, 2021

RJ Scheerer

5 stars on Google

After cataract surgery, Wisconsin Vision was the only store, except UW, that accepted and filed with Medicare for payment. Most other stores do not even realize that medicare will pay a substantial portion for one pair of eyeglasses following eye surgery. WV provides excellent products at fair price.

Jun 14, 2021

Barbara Corsi

5 stars on Google

Excellent customer service. Even thought my glasses were not purchased at Wisconsin Vision, they helped me find a solution repair and adjusted my glasses without charge. Staff came up with possible solutions to repair my glasses that would save me money. There was no pressure to buy a new pair. I will be a lifetime customer.

Apr 16, 2021

Terese Hoffman

5 stars on Google

Both Dr Enemuch & Melany took outstanding care of me! I could not have asked for a better experience!

Feb 15, 2021

Abraham Williams

5 stars on Google

Walked in with broken frames and no appointment. They were able to find and swap in a pair of frames that fit my lenses and have me on my with in just a few minutes.

Jan 15, 2021

Emily Rao

5 stars on Google

Everyone at Wisconsin Vision is so incredibly kind and helpful. I love my eye doctor because she’s so attentive, helpful, and positive. They truly care about their patients. I had some issues with my insurance and the staff called my insurance and was so unbelievably helpful taking time to deal with complications. I recommend them to anyone and everyone!

Dec 23, 2020

Mary Jo

5 stars on Google

Such kind, friendly service. I really appreciate the tuneup I received. Highly recommend!

Oct 13, 2020

K

5 stars on Google

Friendly service, thanks for fixing my glasses

Aug 22, 2020

Rebecca Steines

5 stars on Google

This was my first time using Wisconsin Vision! They were able to get me in right away, were professional, and had a great selection of frames to choose from. I ordered them on Monday and got them on Friday. I would highly recommend them to any one needing a new pair of eyes!

Aug 22, 2020

Rebecca Sunde

5 stars on Google

This was my first time using Wisconsin Vision! They were able to get me in right away, were professional, and had a great selection of frames to choose from. I ordered them on Monday and got them on Friday. I would highly recommend them to any one needing a new pair of eyes!

Jul 18, 2020

Matthew Rucker

5 stars on Google

Great service and mindfulness towards patient wellness as a whole. Doctor and staff work with you to meet your needs and listen to your preferences.

Jul 6, 2020

Angie Fadness

5 stars on Google

I have been going to Wisconsin Vision on Odana Road for many years to get glasses. They are professional, knowledgable and always friendly. Everyone I have worked with there has been awesome. Given the latest CV19 situation, they have great safety precautions in place, I trust them. I also want to give recognition to Shawn, who I worked with most recently. He took the time to explain my new glasses prescription (progressive lenses and computer glasses), in fact he did my optometrist offices' job I would say. He was patient and very educated on both things and I felt I understood the difference between both glasses and how I should use them. Top Notch service - you should give him a raise. :)

Mar 5, 2020

Alex Zhang

5 stars on Google

They did a great job fixing my frame after one of its lenses lost its screw.

Feb 22, 2020

Blake Evert

5 stars on Google

Having moved into town recently, I found Wisconsin Vision a great place for an eye exam. They are centrally located on the west side of town, and easy to work with. Dr Lynda was professional, mild mannered, and easy to talk to. They have a wide selection of frames to choose from. Alice, the frame consultant, was very knowledgable and courteous. Waiting for my frames will be the hardest part of this whole process.

Feb 13, 2020

Chun L

5 stars on Google

I called and spoke with Mellony (sorry if I misspelled name), and I am pleasantly surprised with the professionalism and transparency that she showed. When I called elsewhere in the area to shop for lens & coating prices, all I got were shady run-around and scarily robot-like answers that didn't actually tell me much or seemed like a sales pitch to get people to buy more. In contrast, this rep spoke with clarity and addressed my questions with exact dollar figures and did not hesitate when I asked about my insurance discount program. This is the type of simplicity and honesty everyone should favor. Update: ultimately did get my glasses here. Nothing but positive experience and praise. Same rep I spoke to happened to help me order my glasses. Fast, easy, genial transaction, and the glasses arrived after a few business days. I’m very satisfied; highly recommended!

Feb 13, 2020

Chun L

5 stars on Google

I called and spoke with Mellony (sorry if I misspelled name), and I am pleasantly surprised with the professionalism and transparency that she showed. When I called elsewhere in the area to shop for lens & coating prices, all I got were shady run-around and scarily robot-like answers that didn't actually tell me much or seemed like a sales pitch to get people to buy more. In contrast, this rep spoke with clarity and addressed my questions with exact dollar figures and did not hesitate when I asked about my insurance discount program. This is the type of simplicity and honesty everyone should favor. Update: ultimately did get my glasses here. Nothing but positive experience and praise. Same rep I spoke to happened to help me order my glasses. Fast, easy, genial transaction, and the glasses arrived after a few business days. I’m very satisfied; highly recommended!

Nov 19, 2019

Chun L

5 stars on Google

I called and spoke with Mellony (sorry if I misspelled name), and I am pleasantly surprised with the professionalism and transparency that she showed. When I called elsewhere in the area to shop for lens & coating prices, all I got were shady run-around and scarily robot-like answers that didn't actually tell me much or seemed like a sales pitch to get people to buy more. In contrast, this rep spoke with clarity and addressed my questions with exact dollar figures and did not hesitate when I asked about my insurance discount program. This is the type of simplicity and honesty everyone should favor. I'll update when I go in to shop around for frame, but I am definitely liking the interaction with them so far!

Sep 4, 2019

Maged Melika

4 stars on Google

Update: We were contacted by Wisconsin Vision. They sent our glasses to the lab where scratches were examined. They then decided to replace them for us free of charge. I will change the rating because of their good customer service. Original post: We have had a bad experience with Wisconsin Vision lately. Three of our family members wear eyeglasses, I do for 30+ years, my wife for 20+ years and our kiddo for a few years now. First of all, glass gets easily scratched although we take very well care of our eyeglasses and we ordered them with scratch resistance. Now, because of the scratches we both had and b/c I had Iritis that made my prescription different, we need to get new pairs. Insurance won't cover them as we had them recently done and Wisconsin Vision won't offer more than 20% discount on the original price. 20%, really..that's all? this will bring the cost of two pairs of glasses (without frames) up above $650. I checked with other providers who said would do them for free if were done at their stores in the first place

Aug 27, 2019

Steve Klehfoth

5 stars on Google

Had an ear stem break on a pair of Oakley sun glass frames while visiting from out of state. After calling and visiting a number of west side places who either couldn’t or wouldn’t attempt to repair them, these guys stepped up. Placed a screw in minutes and didn’t even charge for it. Was able to enjoy the rest of my trip without worry. Excellent customer service!

Aug 25, 2019

Bill Carroll

5 stars on Google

I needed a pair of prescription sunglasses that I could use while driving for Uber...they worked with me to develop something that gave me great distance vision, but also vision to easily ready my stationary phone screen which is further than a regular reader.distance. Simply Outstanding!!! Dr. Linda and Shawn did a great job working with me. The glasses are the most comfortable pair I have ever worn.

Jun 15, 2019

John Rinehart

5 stars on Google

I have never owned a pair of glasses that didn't come from Wisconsin Vision. What got me started was the discounts for union employees. What keeps me coming back is the good prices and great service from the opticians and the optometrist. They are extremely competent and generous with their time. When I need my frames adjusted, they take the time to make sure that everything is perfect. I wish there was more reason to visit Wisconsin Vision so that I could hang out with these kind, friendly people.

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